We’re here to help.

Start a conversation with our team or find a quick answer below.

Talk to a real person

Tell us what happened and we’ll help.

Usually replies within an hour

Common account, billing, and privacy questions.

Managing your subscription

iPhone subscriptions are managed by Apple. Open Settings → [your name] → Subscriptions, or use Apple’s subscriptions page.

Subscriptions purchased on our website are managed from your account page.

Refunds

App Store refund requests are handled directly by Apple through Report a Problem. For website purchases, start a support chat above and we’ll help.

Deleting your account

In the app, open Profile → Delete Account. This permanently removes your data. If you cannot access the app, start a support chat above.

Data and privacy

Read our Privacy Policy for details about the data we collect. You can request a copy of your data through support chat.

Bug reports and feature requests

For a bug, start a chat above and include a screenshot when possible. For new ideas, vote or suggest a feature on our feature board.

Useful links